Service

Shipping & Delivery

Information about our digital service delivery and physical shipment policies.

Last updated: December 2024

Digital Service Delivery

Most of our services are delivered digitally through secure channels:

  • Software Solutions: Delivered via secure cloud platforms or direct download
  • AI Models: Deployed to your infrastructure or cloud environment
  • Documentation: Provided through secure portals or email
  • Source Code: Delivered via private repositories (GitHub, GitLab)
  • Consultation Reports: Sent via encrypted email within 48 hours

All digital deliveries include access credentials and detailed setup instructions.

Physical Hardware Shipping

For projects requiring physical hardware components:

  • India (Domestic): 3-7 business days via reputed courier services
  • International: 7-15 business days depending on destination
  • Express Shipping: Available for urgent requirements (additional charges apply)
  • Custom Hardware: Lead time varies based on specifications (15-30 days)

All shipments include tracking numbers and insurance coverage.

Delivery Areas

We provide services and deliver to the following regions:

  • Primary Service Area: Pan-India with headquarters in Aurangabad, Maharashtra
  • International Markets: USA, Canada, UK, Europe, Australia, and Southeast Asia
  • Remote Delivery: Digital services available globally
  • On-site Services: Available in major Indian cities

Shipping charges and delivery times may vary based on location and service type.

Secure Delivery Process

We ensure secure and reliable delivery through:

  • End-to-end encryption for all digital deliveries
  • Multi-factor authentication for access to sensitive materials
  • Tamper-evident packaging for physical shipments
  • Digital signatures and certificates for software delivery
  • Secure cloud storage with time-limited access
  • Delivery confirmation and acknowledgment receipts

Shipping Costs

Shipping and delivery charges:

  • Digital Services: No additional charges
  • Domestic Shipping: ₹200-500 depending on size and weight
  • International Shipping: Calculated based on destination and urgency
  • Express Delivery: 1.5x standard shipping rates
  • On-site Delivery: Travel and accommodation costs apply

Free shipping available for orders above ₹50,000 within India.

Contact & Support

For shipping and delivery queries:

Email: amit.dabe@transergllp.com

Phone: +91 85529 48957

Address: A-1, Chetana Towers, New Sheryanagar, Zambad Estate, Aurangabad - 431005

Support Hours: Monday - Saturday, 9:00 AM - 7:00 PM IST

Track your shipments and get real-time updates on delivery status.