Shipping & Delivery
Information about our digital service delivery and physical shipment policies.
Digital Service Delivery
Most of our services are delivered digitally through secure channels:
- Software Solutions: Delivered via secure cloud platforms or direct download
- AI Models: Deployed to your infrastructure or cloud environment
- Documentation: Provided through secure portals or email
- Source Code: Delivered via private repositories (GitHub, GitLab)
- Consultation Reports: Sent via encrypted email within 48 hours
All digital deliveries include access credentials and detailed setup instructions.
Physical Hardware Shipping
For projects requiring physical hardware components:
- India (Domestic): 3-7 business days via reputed courier services
- International: 7-15 business days depending on destination
- Express Shipping: Available for urgent requirements (additional charges apply)
- Custom Hardware: Lead time varies based on specifications (15-30 days)
All shipments include tracking numbers and insurance coverage.
Delivery Areas
We provide services and deliver to the following regions:
- Primary Service Area: Pan-India with headquarters in Aurangabad, Maharashtra
- International Markets: USA, Canada, UK, Europe, Australia, and Southeast Asia
- Remote Delivery: Digital services available globally
- On-site Services: Available in major Indian cities
Shipping charges and delivery times may vary based on location and service type.
Secure Delivery Process
We ensure secure and reliable delivery through:
- End-to-end encryption for all digital deliveries
- Multi-factor authentication for access to sensitive materials
- Tamper-evident packaging for physical shipments
- Digital signatures and certificates for software delivery
- Secure cloud storage with time-limited access
- Delivery confirmation and acknowledgment receipts
Shipping Costs
Shipping and delivery charges:
- Digital Services: No additional charges
- Domestic Shipping: ₹200-500 depending on size and weight
- International Shipping: Calculated based on destination and urgency
- Express Delivery: 1.5x standard shipping rates
- On-site Delivery: Travel and accommodation costs apply
Free shipping available for orders above ₹50,000 within India.
Contact & Support
For shipping and delivery queries:
Email: amit.dabe@transergllp.com
Phone: +91 85529 48957
Address: A-1, Chetana Towers, New Sheryanagar, Zambad Estate, Aurangabad - 431005
Support Hours: Monday - Saturday, 9:00 AM - 7:00 PM IST
Track your shipments and get real-time updates on delivery status.